FastLearners

Privacy Policy for Fastlearners

Effective Date: 29/11/2025

Controller: Fastlearners Limited

Contact: info@fastlearnersapp.com, +2347065447436, 3 Chief Aaron Nteubong Street Eastern Obolo, Akwa Ibom State.

1. Introduction

Fastlearners Limited (“Fastlearners”, “we”, “our”, or “us”) provides digital learning tools and educational services to students, parents/guardians, teachers, and institutions across Nigeria, Ghana, Sierra Leone, Gambia, and Liberia.

This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the NDPR (Nigeria) and GDPR (EU).

2. What Personal Data We Collect

We may collect the following:

a. User Account Information

  • Full Name
  • Username
  • Email Address
  • Phone Number
  • Password (encrypted)
  • Gender
  • Address

b. Educational Profile

  • Class/Grade level
  • School name (if applicable)
  • Subjects and performance analytics

c. Usage Data

  • App interactions
  • Device information
  • Log files (IP address, timestamps)

d. Payment Information

  • Transaction reference
  • Billing details

We do NOT store card information.

e. Children’s Data

For users below the age of parental consent:

  • Parent/guardian name
  • Parent/guardian contact details
  • Consent verification logs

3. Legal Basis for Processing (GDPR Article 6)

We rely on:

  • Consent (for minors and optional features)
  • Contract performance (to provide digital app services)
  • Legitimate interest (service improvement, analytics)
  • Legal obligation (records required by law)

4. How We Use Personal Data

  • To create and manage user accounts
  • To deliver learning content
  • To analyze academic progress
  • To personalize user experience
  • To provide customer support
  • To comply with regulatory obligations

We do not sell, trade, or rent user data.

5. Children’s Data (GDPR Articles 8 & NDPR 2.5)

We collect children’s data only with verifiable parental/guardian consent.

Parents may request:

  • Access to the child’s data
  • Correction
  • Deletion
  • Withdrawal of consent

6. Data Sharing

We may share data with:

  • Hosting providers
  • Analytics providers
  • Educational institutions (with consent or contract)

All third parties sign binding Data Processing Agreements (DPAs) and meet GDPR/NDPR standards.

7. International Data Transfers

Data may be stored or processed outside Nigeria.

We use:

  • Standard Contractual Clauses (SCCs)
  • NDPR-approved safeguards
  • Secure cloud infrastructure

8. Data Retention

We retain data only as long as necessary:

  • Active accounts: retained indefinitely
  • Inactive accounts: deleted after 24 months
  • Children’s data: deleted upon request

9. Your Rights

Under GDPR and NDPR, users can:

  • Access their data
  • Request correction
  • Request deletion
  • Object to processing
  • Request data portability
  • Withdraw consent

Send all requests to: support@fastlearnersapp.com

10. Security

We implement:

  • End-to-end encryption
  • SSL/TLS
  • Role-based access control
  • Regular audits

11. Contact

Fastlearners Limited

Email: info@fastlearnersapp.com

Address: 3 Chief Aaron Nteubong Street Okorombokho, Eastern Obolo, Akwa Ibom State